Support
What can we help with?
Before you buy
Questions about choosing a mystery, player counts, timing or how the games work.
Read the FAQPurchase & game access
Help with accessing your purchased game or locating the materials connected to your order.
If you contact us about a purchase, including your order number where available will help us assist you more quickly.
Printing & preparation
Questions about preparing your files, printing materials or getting ready for your mystery night.
Need a hand?
Tell us what happened.
If you still need help, send us a message and we'll do our best to point you in the right direction.
Email Supportthefifthenvelope@gmail.com
Please do not send payment card details or passwords by email.
There's always more to the story.
And when something gets in the way of yours, we're here to help.